Starbucks CEO Admits Big Mistake with Seating, Plans to Fix It
Starbucks CEO Brian Niccol has admitted that one of the company’s biggest missteps was pulling back on in-store seating. He now plans to make it a top priority to fix this mistake. The company had been prioritizing digital orders and drive-thrus, but under Niccol’s leadership, Starbucks is looking to create community spaces with more seating, … Read more