Dealing with cancelled flights can be stressful, but understanding your rights and options can make a big difference. Here’s what you need to know:
If your flight is cancelled, contact the airline directly to see if they can rebook you on another flight. You can choose from flying ASAP, flying later, or using alternative transport. The airline must provide food, drinks, phone calls, and accommodation costs while you wait for the new flight.
Keep all receipts for any costs incurred, as these may be reimbursed by the airline. If you choose not to travel, you’re entitled to a full refund. However, the refund process can vary depending on the airline and destination. For non-UK/EU flights, your rights may differ, so check the terms and conditions of your booking.
In the UK, you’re protected under law, but flight compensation eligibility depends on factors like notice period, weather-related cancellations, and flight distance. For short flights (1,500km or less), you might be entitled to £220 (€250) in compensation, although this can be reduced if the replacement flight arrives within two hours of the original.
To navigate cancelled flights with confidence, follow these steps:
– Contact the airline for rebooking options
– Keep records of costs incurred
– Explore refund and compensation options
– Check destination-specific regulations
– Understand your rights under UK law
Source: https://www.skyscanner.net/news/all-you-need-to-know-about-cancelled-flights