Help & Support Portal Issue

A user is experiencing difficulties with a webpage, reporting that they cannot confirm their humanity or receive assistance. The user’s issue is associated with reference ID a09d925c-ed13-11ef-a878-ad1699975902.

The user has tried contacting the support team via this portal but keeps receiving an error message stating “Please try again.” A button to provide additional feedback is available, which can be used to report other issues or offer further explanation.

In contrast, a human operator would typically see a confirmation step to validate their identity. If you are experiencing similar difficulties, please use reference ID a09d925c-ed13-11ef-a878-ad1699975902 and contact the support team for assistance.

Source: https://www.sfgate.com/local/article/san-francisco-sinking-sea-level-rise-20161334.php