A user is trying to report a problem with a technical support form but cannot proceed. The form has a “Press & Hold to confirm” step, but the user is unsure if this is working as intended.
To report an issue, users are asked to use their Ref ID, which in this case is 10e746c2-03cf-11f0-aee0-1e337cabb24d. However, some users may not be able to find where to enter this information or may encounter the “Please try again” message.
The form also includes an option for users to provide additional feedback or elaborate on their issue. Unfortunately, one user reported that they were unable to complete the process and received a response indicating that they are a bot.
Users experiencing issues with this page can contact the technical support team for assistance. They can use the provided Ref ID to help identify the problem. Alternatively, users can send feedback to the support team to report any other issues they may be experiencing.
Source: https://www.mysanantonio.com/food/article/whole-foods-mac-cheese-small-bites-recall-20225954.php