If you’re experiencing problems, such as being a human or seeing where to confirm, or getting stuck on a “Please try again” message, it’s likely a technical issue. Here are some steps you can take:
To report an issue, click the “Report a problem” button and enter your reference ID, which is ed26d972-03ec-11f0-8d29-ed0dc469e6b9. If you need assistance, you can contact us for help.
You can also provide feedback on what’s not working as expected. For more information or to get started, click the “Send” button.
Source: https://seekingalpha.com/news/4421140-amazon-working-on-high-end-layer-of-alexa-devices-under-panay-report