German sportswear giant Adidas has disclosed a data breach after an unauthorized external party obtained certain consumer data from a third-party customer service provider. The company stated that the stolen information did not include payment-related details or passwords, but only contact information.
Adidas immediately contained the incident and launched a comprehensive investigation with leading information security experts. The company has notified relevant authorities and will alert those affected by the breach. They are also informing potentially affected consumers and law enforcement authorities consistent with applicable law.
The company regrets any inconvenience or concern caused by this incident and remains committed to protecting consumer privacy and security. However, further details on the incident, such as the name of the impacted service provider and the number of individuals affected, have not been revealed yet.
This marks the second data breach disclosed by Adidas in 2024, affecting customers who contacted the company’s customer service center in Turkey and South Korea. The stolen information includes names, email addresses, phone numbers, birthdates, and addresses.
Source: https://www.bleepingcomputer.com/news/security/adidas-warns-of-data-breach-after-customer-service-provider-hack