The Boston Red Sox’ front office has been criticized for its use of artificial intelligence in hiring interviews, with an MLB insider claiming that a candidate was subjected to five rounds of automated Q&A before ever speaking to an actual person. President Sam Kennedy and chief baseball officer Craig Breslow have defended the strategy, but some experts argue that it’s a far cry from human interaction.
MLB insider Joon Lee said there’s “a state of organizational dysfunction” under Kennedy, Breslow, and manager Alex Cora, who has reportedly taken a questionable approach to filling a front office role. The candidate in question interviewed for positions with the San Diego Padres and Los Angeles Dodgers, where they reported having a more personal experience.
Breslow claimed that the AI-powered initial screening is used as a “first filter” and allows the team to evaluate a large number of applicants before conducting human interactions. However, Lee pointed out that this approach seems “delusional” compared to other organizations like the Dodgers, who prioritize face-to-face interactions with candidates.
Breslow later clarified that while he has had direct conversations with potential hires, some initial screenings are indeed conducted using AI. He believes this helps identify top candidates before in-depth interviews, which include discussions about culture and values.
Source: https://bleacherreport.com/articles/25209839-red-sox-reportedly-used-ai-bot-5-rounds-interviews-front-office-candidate