A Windows 11 user who stored 30 years’ worth of irreplaceable photos and work in OneDrive is facing a nightmare scenario after being locked out of the service with no apparent way to regain access. The user, who wishes to remain anonymous, had moved a large collection of files from old drives onto OneDrive as a temporary storage facility before being locked out of their Microsoft account.
The incident has sparked widespread criticism, with many accusing Microsoft of corporate negligence and a lack of accountability. The Redditor, who shares their story on Reddit, claims that Microsoft suspended their account without warning or explanation, and despite submitting a compliance form 18 times, they received only automated responses and radio silence from support staff.
This is not an isolated incident, as the author highlights other issues with OneDrive, including the lack of notification before account suspension and the inability to access data when locked out. The Redditor’s experience raises serious concerns about the reliability and security of Microsoft’s cloud services, particularly for users who rely on them for critical data.
Microsoft has been pushing its account services on Windows 11 users, making it increasingly difficult for users to opt-out or find alternative cloud storage options. This incident serves as a stark reminder of the importance of robust backup systems and multiple copies of sensitive data to prevent such losses in the future.
Source: https://www.techradar.com/computing/windows/windows-11-user-has-30-years-of-irreplaceable-photos-and-work-locked-away-in-onedrive-and-microsofts-silence-is-deafening