A Windows 11 user trusted Microsoft’s OneDrive with 30 years of memories and work, only to be locked out with no help. The incident highlights the risks of relying on a single cloud service.
The user moved files from old hard drives onto a new drive using OneDrive as temporary storage. When they tried to download the files, their Microsoft account was locked without warning. Despite attempts to contact support, automated replies offered no explanation or solution.
This situation illustrates the risk of cloud storage failing. If access depends on a single account and that account is suspended, years of memories and work can be lost instantly. Microsoft’s recent changes to account and storage policies have increased this risk.
To avoid similar incidents, it’s essential to keep multiple backups using both local storage and different cloud providers. This way, if one service fails, you still have a way to recover your files. Taking simple steps to protect your data can make a significant difference when unexpected issues arise.
Source: https://www.hindustantimes.com/technology/when-cloud-turns-cold-how-one-onedrive-lockout-left-user-without-30-years-of-photos-and-work-101750317663134.html