Angry encounters are inevitable, but managing our response is crucial. Ryan Martin, a psychology professor and author of “How To Deal With Angry People,” shares valuable insights on how to “do anger better.” Here are key takeaways from their conversation.
When dealing with an angry person, avoid saying or doing things that can escalate the situation. Instead, focus on modeling calm behavior yourself. Martin explains that loud or stern voices can trigger more irritation, whereas a softer tone can help de-escalate tensions.
By staying calm and using gentle language, you create an opportunity to respond thoughtfully. This approach also acknowledges the person’s feelings without necessarily validating their cause. It’s essential to frame responses in a way that validates emotions while differing from opinions.
Before sending an angry email or reacting impulsively, consider asking yourself three crucial questions: (1) What’s triggering my anger? (2) Am I prepared to listen and understand the other person’s perspective? (3) Can I respond constructively?
By adopting these strategies, you can manage your anger more effectively and create a more constructive conversation. For more expert advice on managing emotions and relationships, subscribe to “Am I Doing It Wrong?” podcast and visit Ryan Martin’s website and Instagram for additional resources.
Source: https://www.huffpost.com/entry/do-anger-better-never-say-2_l_67536ba9e4b0807fc897bc56