A growing trend in technology has seen the rise of AI chatbots, with many people using them as personal assistants, therapists, companions, and even romantic partners. According to recent surveys, the use of chatbots has doubled since 2023, with a significant proportion of Americans under 30 having used platforms like ChatGPT.
Microsoft’s CEO Mustafa Suleyman believes that AI will become an integral part of daily life, helping with tasks such as booking vacations and giving advice. However, he also warns that technology must be designed with intention to shape human behavior.
On the other hand, psychologist Sherry Turkle has expressed concerns about the impact of chatbots on relationships. She argues that humans are seeking “pretend empathy” from machines rather than genuine emotional connection. This can lead to a loss of friction in relationships, which is essential for building closeness and empathy.
Suleyman’s vision for AI assistants includes creating digital companions that are not just helpful but also kind and empathetic. He believes that these technologies will help humans invent and create new ideas, but it’s crucial to design them with thoughtfulness and consideration of their consequences.
Turkle, however, suggests that we need to be cautious about our increasing reliance on chatbots and digital intimacy. She argues that genuine human connection is built on vulnerability, empathy, and friction – aspects that machines cannot replicate.
As AI chatbots continue to evolve, it’s essential to consider the implications of this growing dependence on technology. While they offer convenience and accessibility, we must also acknowledge the potential risks and consequences of sacrificing human intimacy for digital connections.
Source: https://www.npr.org/2025/07/18/1255880063/ted-radio-hour-prophets-of-technology-part-2