Thoma Bravo, a leading software investment firm, has announced the acquisition of Verint Systems in an all-cash deal worth $2 billion. The transaction is subject to regulatory approvals and expected to close before the end of 2026.
The combined company will be a leading provider of Customer Experience (CX) Automation Solutions, targeting the $50B+ market. Calabrio and Verint will offer an extensive portfolio to help CX organizations achieve business outcomes in their customer interactions.
Dave Rhodes, CEO of Calabrio, stated that the combination will accelerate a shared vision for delivering AI-powered, open CX-platforms. Mike Hoffmann, a Partner at Thoma Bravo, expressed excitement about the deal, citing the powerful product portfolios and go-to-market strategies of both companies.
Thoma Bravo has invested in numerous growth-oriented companies operating in the software and technology sectors. The firm will collaborate with its portfolio companies to implement best practices and drive growth initiatives.
Calabrio is a trusted ally to leading brands, offering a digital foundation for customer-centric contact centers through its Calabrio ONE workforce performance suite. This suite helps enrich and understand human interactions, delivering business outcomes by optimizing every customer interaction.
Source: https://www.businesswire.com/news/home/20250824564235/en/Thoma-Bravo-Acquires-Verint-to-Join-Forces-with-Calabrio-to-Create-an-AI-Driven-Customer-Experience-Powerhouse