Companies are no longer uncertain about the role of AI agents within large enterprises. A recent summit of top tech executives revealed that AI agents have become an integral part of many businesses, with widespread deployment across various industries.
According to attendees at The Wall Street Journal’s Technology Council Summit, AI agents are being used in various ways, from improving customer experiences to automating tasks such as bookkeeping and coding. Companies like Principal Financial Group, Sonic Automotive, and Bank of New York Mellon have all seen success with their AI-powered “digital employees.”
The reach of AI agents has extended beyond Silicon Valley, with companies like these demonstrating that the technology can be effective in various sectors. Intuit’s AI agents are also being used to assist software development, while an agentic AI startup, Sierra, is working on reviewing and tuning coding output.
However, concerns about cybersecurity, governance, and employee resistance remain a challenge for many companies. Despite this, the majority of attendees at the summit believe that AI agents will become increasingly important in their operations.
Overall, the growth and adoption of AI agents within enterprises are now being taken seriously by business leaders, who recognize the potential benefits and challenges of this technology.
Source: https://www.wsj.com/articles/ai-agents-are-here-to-stay-businesses-say-6aa0de2b