Kyndryl, the world’s largest IT infrastructure services provider, has partnered with Microsoft to support the adoption and deployment of a new AI-powered healthcare assistant called Dragon Copilot. This solution uses generative AI-powered ambient listening voice recognition to automate clinical documentation, improve administrative efficiency, and enable clinicians to focus on patient care.
The partnership will provide Kyndryl’s healthcare services customers with a comprehensive platform to implement Dragon Copilot, which can help reduce the administrative burden on healthcare providers and optimize each patient encounter. The solution also prioritizes security and privacy of patient data, ensuring compliance with Microsoft Cloud for Healthcare standards.
By integrating Dragon Copilot into their workflows, healthcare organizations can unlock insights from routine tasks, empower clinicians to reclaim valuable time, and improve overall patient care and experience. Kyndryl plans to offer the solution as part of its healthcare services portfolio starting in May 2025, providing comprehensive support and implementation services to ensure seamless integration.
The collaboration between Kyndryl and Microsoft aims to address clinician burnout and improve the healthcare experience, while leveraging AI-enabled solutions to drive innovation and efficiency.
Source: https://finance.yahoo.com/news/kyndryl-announces-collaboration-microsoft-enable-160100126.html