The US Department of Transportation (DOT) has proposed a new rule requiring airlines to compensate passengers for long delays caused by mechanical issues, IT system breakdowns, and other airline-related problems. The compensation amount would range from $200 to $775, depending on the duration of the delay.
Passengers who experience such delays may also receive free rebooking on the next available flight, as well as reimbursement for meals and lodging while they are stranded. The proposal aims to create “baseline standards” for airline obligations, including informing passengers about their entitlements during delays.
According to the DOT, over 60% of domestic flights with delays of at least three hours were caused by airlines in 2022 and 2023. The new rule is part of a broader effort by President Joe Biden’s administration to make airlines more accountable for consumer complaints.
Transportation Secretary Pete Buttigieg described the proposal as “another step forward” towards improving commercial air travel, emphasizing the importance of robust airline regulations to protect consumers. However, Airlines for America, a leading trade group, has expressed opposition to the rule, claiming it would drive up ticket prices and undermine competition in the industry.
The DOT is seeking input on the proposed rule and its potential impact on airlines. The Biden administration’s efforts to regulate the airline industry come as the incoming Trump administration may be able to revisit or repeal some of these proposals.
Source: https://www.huffpost.com/entry/biden-airline-delay-rule_n_6751b6d3e4b014edcda6593e