Amazon will return over $1.5 billion to customers due to a $2.5 billion settlement with the Federal Trade Commission (FTC) over deceptive Prime enrollment practices. The FTC claims that Amazon used “sophisticated subscription traps” to trick online shoppers into signing up for its Prime services.
Here’s what you need to know:
* Eligible customers can get refunds if they signed up for Amazon Prime or tried to cancel their subscription in the US between June 23, 2019, and June 23, 2025.
* Customers who used fewer than three Prime benefits within a year will receive automatic refunds of up to $51 per person.
* Automatic payments will be issued first, followed by claims submitted by customers after they’ve received their refund notice.
Note: The article has been simplified and condensed to make it easier to understand, while maintaining the essential information.
Source: https://edition.cnn.com/2025/09/26/business