A nationwide groundstop caused by severe weather conditions led to flight delays across the US on Tuesday morning. At Columbia Regional Airport, five out of six scheduled flights were delayed due to weather conditions.
Passengers reported difficulty in receiving timely notifications about their flight delays. Tamara Bentler, who had a delay of over 4 hours, expressed frustration with not being notified promptly through the airline’s app. Trent Nichols, another passenger, mentioned that he received updates from his family while waiting for American Airlines’ notification, which arrived 15-20 minutes later.
The weather conditions caused disruptions to travel plans, with some passengers considering alternative options such as hotels or returning home. However, most flights resumed normal operations by the end of the day.
According to COU customer service representative Christina Robinson, the airline’s customer service team is available to rebook, reroute, and provide assistance with accommodations if needed. This year’s passenger volume at COU is similar to last year’s, with most flights operating at full capacity.
Source: https://www.komu.com/news/midmissourinews/flight-delays-disrupt-christmas-eve-travel-at-cou/article_8c2dbeea-c257-11ef-b809-9fede640196c.html