BBC Complaints Over Misleading iPhone Feature
A recent update on Apple’s iPhone has generated a false headline about a high-profile murder in the US, prompting the broadcaster to take action.
The feature, called Apple Intelligence, uses artificial intelligence (AI) to summarise and group together notifications. This week, it falsely made it appear that BBC News had published an article claiming Luigi Mangione had shot himself after his arrest over the murder of a healthcare insurance CEO in New York.
However, Mangione has not committed suicide. The notification was accurate on other topics, such as the overthrow of Bashar al-Assad’s regime in Syria and updates on South Korean President Yoon Suk Yeol.
This incident is not an isolated mistake, as similar errors have been reported by other news publishers using Apple’s AI technology.
In November, three articles from different topics were grouped together in one notification for the New York Times. The group included a false claim that Israeli Prime Minister Benjamin Netanyahu had been arrested, despite there being no such report.
Apple has not commented on the mistakes made by its AI system and has instead emphasized its benefits in reducing distractions and prioritising important notifications.
Media experts have expressed concern over these issues, saying that AI technology is still not advanced enough to guarantee accurate results.
Source: https://www.bbc.com/news/articles/cd0elzk24dno