ChatGPT has gained over 800 million weekly users since its public launch in late 2022. However, a recent analysis of 47,000 conversations found that most users are seeking advice and companionship rather than using the chatbot for productivity tasks.
Despite its promotion as a “revolutionary” tool to transform work, ChatGPT is being used more for emotional support than actual productivity. This finding highlights the shift in how people interact with technology and the role of AI-powered chatbots like ChatGPT in their daily lives.
In contrast to its original purpose, ChatGPT has become a source of comfort and connection for many users, revealing the complexities of human relationships in the digital age. As AI technology continues to evolve, it will be interesting to see how people use these tools to navigate social interactions and emotional needs.
Source: https://www.washingtonpost.com/technology/2025/11/18/chagpt-conversations-analysis-learnings