Delta Airlines has been named the best U.S. airline for the seventh consecutive year by The Points Guy, a leading travel media platform. The ranking is based on an extensive analysis of 2024 data covering operational reliability, customer experience, cost, reach, and loyalty.
The annual review considers thousands of data points, with Delta consistently scoring highly across various categories. CEO Brian Kelly praises the airline’s commitment to operations and customer service, which contributes to its top ranking year after year.
This recognition is not an isolated incident, as Delta has received numerous awards for excellence in customer service, travel experience, and operational performance. The airline has been named Top U.S. Airline by The Wall Street Journal, No. 15 on the Fortune 100 Best Companies to Work For list, Cirium’s most on-time North American airline in 2024, and one of Fast Company’s Most Innovative Companies for sustainability initiatives.
Delta CEO Erik Snell credits the talent and dedication of his team for the airline’s success. As the airline celebrates its 100th summer with an expanded trans-Atlantic schedule, customers can expect a higher level of service throughout their journey, featuring industry-leading amenities and innovations in-flight and on the ground.
Source: https://news.delta.com/delta-named-best-us-airline-points-guy-7-years-row