As the holiday season approaches, millions of travelers will take to the skies, with air travel experts predicting 54 million passengers between December 19 and January 6. While this time of year can be chaotic, airline customer service workers share their top tips for smoother holiday travel.
Firstly, leveraging airline apps can save travelers from waiting in long lines. By using the app, passengers can rebook themselves if a flight is canceled, receive notifications on delays, and access alternative flights. Delta’s Devorice Moore notes that using QR codes to rebook automatically can be an efficient solution.
When it comes to preparation, bringing essential documents like passports and ID are crucial, especially for international travel. Make sure your passport is current, as expired visas or passports can lead to issues at airport security checkpoints.
Carry-on bags are also a point of consideration, with Huster suggesting adding identification tags to prevent mix-ups and Ricci recommending gift-wrapped presents to avoid unwrapping at security checks.
To cope with the stress of air travel, bring comfort items like snacks, water bottles, or even a granola bar. Moore stresses that staying hydrated is essential during flight, while Ricci emphasizes letting stressed passengers vent their frustrations – often with humor.
Lastly, don’t forget to enjoy the airport’s holiday decorations and activities. For many, airports become mini-vacations, offering festive events, photo stations, and special treats like gingerbread houses.
By following these expert tips, travelers can reduce their stress levels and make the most of their holiday air travel experience. Remember, with a little planning and patience, even the most chaotic airport moments can be turned into memorable experiences.
Source: https://www.washingtonpost.com/travel/tips/airline-customer-service-holiday-travel-tips