Users of the website are unable to report problems or provide feedback due to unclear instructions. A “Press & Hold” confirmation step is required, but it’s not clear where this should be done. The page also asks users to reference an ID number and contact support, which can be confusing. Additionally, some users are getting a “Please try again” message without further explanation. Users are being offered the option to provide additional feedback or cancel, but no clear solution is presented for resolving the issue.
Source: https://www.sfgate.com/centralcalifornia/article/california-brewery-sudden-closure-legal-troubles-20170863.php