The Humane Ai Pin, an artificial-intelligence-powered wearable launched just over a year ago, has been shut down by its manufacturer, HP, due to an acquisition. The move has left thousands of users with useless devices and no clear way to get their money back.
According to the Federal Trade Commission (FTC), manufacturers like Humane can be held accountable for failing to provide software updates or support for products after purchase. The commission has investigated cases of “software tethering,” where manufacturers control and limit a device’s functionality after sale.
If you bought an Ai Pin in 2024, you may still have options to file a complaint with the FTC or pressure the manufacturer to release its software. However, some users are taking matters into their own hands by repurposing their devices or selling them through third-party services.
For those looking for creative ways to reuse their broken devices, iFixit CEO Kyle Wiens suggests using the Ai Pin as a paperweight, keeping it safe in storage, or even repurposing its accessories. Meanwhile, Grid Studio offers a custom deconstruction and framing service for the device, priced at $90.
The Humane AI Pin’s demise serves as a reminder of the need for responsible product development and support. As e-waste continues to rise globally, companies must prioritize sustainability and consumer protection when launching new products.
Source: https://www.wired.com/story/what-to-do-with-your-humane-ai-pin