Katz’s Delicatessen, a New York City institution since 1888, has agreed to make renovations to accommodate people with disabilities after being sued by the Justice Department. The deli, famous for its pastrami sandwiches and “lovable dump” reputation, was ranked No. 42 on the 2011 Zagat guide’s list of the city’s most popular restaurants.
The lawsuit, filed in December, accused Katz’s of violating the Americans With Disabilities Act (ADA). The Justice Department found that the main entrance was not accessible, the dining area lacked tables for people with disabilities, and the restrooms did not comply with disability standards.
Under a consent decree agreed upon with the deli owner, Edward Y. Kim, Katz’s will make renovations within several months. The deli has also agreed to pay a $20,000 civil penalty.
The issue of ADA compliance is common among New York City restaurants, particularly those housed in older buildings that can be costly and complicated to modify. Small businesses may find it difficult to afford the necessary changes, but experts say simple phrases like “How can I assist you?” can go a long way in making customers feel welcome.
Katz’s Delicatessen has already gained attention for its welcoming atmosphere, with customers praising the restaurant’s tight confines and iconic decor. The deli’s popularity is undeniable, with long lines waiting outside even on weekdays. As one customer noted, “It costs, like, $30 for a sandwich – they can probably afford to make some changes.”
Source: https://www.nytimes.com/2025/01/01/nyregion/katz-deli-nyc.html