Meta’s popular AI glasses have sold over 7 million pairs, but the company is now facing allegations that it misled users about their privacy. The glasses, which have a small camera, are pitched as “designed for privacy and controlled by you.” However, a recent investigation found that Kenyan subcontractors who label footage from the glasses saw deeply personal content, including bank cards and intimate moments.
A new lawsuit filed in San Francisco accuses Meta of false advertising, fraud, and breach of contract. The complaint claims that consumers purchased the glasses believing Meta’s privacy assurances but were unaware that their bedrooms, bathrooms, and families could be exposed to strangers worldwide. Meta denies this claim, stating that users can choose not to share media with others, but the lawsuit argues that it is impossible for users to fully understand how the data is being used.
The investigation by a Swedish newspaper found that when reporters bought the glasses and tried to use them without internet connection, they discovered that the AI tool wouldn’t work. However, once they connected to the internet, their phone made contact with multiple Meta servers. The lawsuit claims this means the footage will be sent to data labeling offices in Kenya, where contractors see intimate content, including people naked and discussing crimes.
The plaintiffs are seeking class-action certification and an injunction against Meta’s current advertising methods, as well as punitive damages. This lawsuit highlights concerns about the privacy of users who wear AI glasses with cameras, which can potentially collect sensitive information without their knowledge or consent.
Source: https://www.sfgate.com/tech/article/meta-ai-glasses-lawsuit-21960004.php