Microsoft has announced that it plans to discontinue its video-calling service, Skype, in early May. The company is inviting surviving users to migrate for free to Microsoft Teams, a modern communication and collaboration hub with calendar and file-sharing capabilities.
Skype was once one of the world’s most-visited websites, but its popularity has declined significantly since Apple’s FaceTime became the preferred method for casual video calls between family and friends. FaceTime is now integrated into the iPhone, making it an essential feature for many users.
Microsoft’s decision to discontinue Skype is largely due to the changing tech landscape, where big screen devices are used for business and small screen devices are preferred for personal use. The company had invested heavily in developing a mobile app, but it failed to compete with smoother alternatives like FaceTime.
The demise of Skype has little to do with the rise of Zoom during the Covid-19 pandemic, which actually highlights Microsoft’s failure to adapt to changing user needs. Despite its initial investment in Skype, the company struggled to maintain its popularity and ultimately decided to move on.
For many users, including those who have been loyal customers for over 20 years, the loss of Skype is a significant blow. The service was particularly useful for international calls, but alternatives like Google Voice or Line may not offer the same level of functionality.
Microsoft’s decision to discontinue Skype marks the end of an era in online communication, and it serves as a reminder that even successful companies must adapt to changing user needs and technological advancements.
Source: https://unherd.com/newsroom/skypes-death-marks-the-end-of-a-simpler-digital-age