Salesforce, a leading business software provider, has announced fiscal 2026 revenue forecasts below Wall Street expectations. The company attributes the decline to slower adoption of its AI agent platform, Agentforce. Despite this, Salesforce remains optimistic about the technology’s potential to drive growth.
The forecast indicates that the current spending environment is still pressured, with enterprises hesitant to commit new funds due to high interest rates and economic uncertainty. Industry analysts note that the success of Agentforce will be crucial for Salesforce’s return to double-digit growth rates.
Agentforce, an AI agent builder platform, is a key area of focus for the company. However, its monetization has been slower than expected, according to senior research analyst Parker Snook at M Science. The emergence of AI agents reflects a shift in the artificial intelligence space, with tech firms transitioning beyond chatbots in pursuit of returns on their investments.
Salesforce’s fourth-quarter revenue was $9.99 billion, missing the consensus estimate of $10.04 billion. The company’s shares fell around 5% in extended trading following the announcement.
Analysts and industry experts emphasize that the next quarter or two will be critical for Salesforce’s growth prospects. As AI agents continue to gain traction, Salesforce is banking on its technology to drive growth in a competitive market.
Source: https://www.reuters.com/technology/salesforce-forecasts-annual-revenue-below-estimates-2025-02-26