Generative artificial intelligence has gained unexpected popularity among small businesses. Mike Salvatore, owner of Heritage Hospitality Group in Chicago, was previously overwhelmed with manual reporting tasks related to pricing adjustments for his cafes, bars, and bike shop. However, he now uses OpenAI’s ChatGPT tool to automate this process every three weeks, saving him hours of time.
With AI-powered assistance, Salvatore can analyze the cost of raw materials and make informed decisions about price adjustments more efficiently than ever before. This shift towards automation has significantly improved his business operations, allowing him to focus on growth and innovation. As a result, small businesses are now embracing generative AI as a key tool for boosting efficiency and driving success.
Source: https://www.wsj.com/tech/ai/these-small-business-owners-are-putting-ai-to-good-use-f790d5a9