Sonos CEO Steps Down Amid App Fiasco and Customer Backlash

Sonos Inc. has ousted its CEO Patrick Spence after eight years at the helm following a disastrous app revamp that sparked widespread customer discontent. The company has appointed former Snap executive Tom Conrad as interim CEO, effective Monday. In a statement, Sonos acknowledged it had “let far too many people down” amid declining growth and financial results. However, the departure is unrelated to its upcoming first-quarter earnings announcement in February.

Source: https://www.bloomberg.com/news/articles/2025-01-13/sonos-ceo-patrick-spence-leaving-after-failed-app-revamp-led-to-customer-revolt