The Social Security Administration (SSA) has announced changes to its identity proofing requirements, sparking concern among some recipients, especially those with disabilities or limited access to social security offices. The new policy required individuals who cannot use their online accounts to verify their identity in person at a local office, which many seniors and people with disabilities find challenging.
The change was met with widespread criticism from recipients, advocacy groups, and members of Congress. In response, the SSA issued a revised statement extending the policy’s effective date by two weeks and exempting individuals applying for Medicare, Social Security Disability Insurance (SSDI), and Supplemental Security Income (SSI) from in-person identity proofing.
The SSA stated that it has listened to concerns and is updating its policy to provide better customer service to vulnerable populations. However, some recipients, like Donna Boatman, a Social Security recipient and advocate, remain anxious about the future of their benefits. Boatman expressed frustration with the original policy, citing the difficulties faced by those without cars or computer skills.
The new policy will become effective on April 14, 2025.
Source: https://ktul.com/news/local/ssa-revises-in-person-verification-policy-and-extends-deadline-by-two-weeks-social-security-administration-proofing-requirements-disability-protest-medicare-ssdi-supplemental-security-income-personal-finance