A California customer, Michael Garcia, was awarded $50 million by a Los Angeles County jury after suffering severe burns from an unsecured hot drink at a Starbucks drive-through in 2020. Garcia underwent skin grafts and other procedures due to the incident, which left him with permanent disfigurement. His lawyers argued that a barista failed to secure one of the drinks properly, causing the spill.
Starbucks disputed the verdict, stating that Garcia’s own negligence contributed to the accident and that they have “highest safety standards” in place. The company plans to appeal the decision. This case could signal a significant shift in how companies like Starbucks handle customer safety.
Source: https://www.foxnews.com/food-drink/starbucks-ordered-pay-50m-customer-burned-hot-drink