A military veteran drove a rented Ford F-150 Lightning into a crowd, killing 15 people. An active-duty Green Beret allegedly blew up his Tesla Cybertruck in Las Vegas, while another perpetrator used the platform to rent out cars with clean criminal backgrounds.
Turo’s CEO, Andre Haddad, described the incidents as “heinous crimes” and said he is “outraged”. He stated that Turo screens users through a proprietary algorithm but acknowledged that two individuals with valid licenses and clean backgrounds managed to misuse the platform.
The company uses 50 internal and external data sources to build its risk score. However, some have raised concerns about the effectiveness of this system, citing past instances of bad actors slipping through the cracks.
Turo has facilitated over 27 million trips in 12 years, with fewer than 0.10% resulting in serious incidents. The company plans to improve its risk score algorithm and assemble a team of former law enforcement professionals to assess future risks. It is also consulting with national security experts to learn more about preventing similar incidents in the future.
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Source: https://techcrunch.com/2025/01/03/turo-ceo-attackers-had-clean-records-background-checks-wouldnt-have-stopped-them