Ride-hailing giant Uber has filed a lawsuit against food delivery rival DoorDash, alleging the company’s anti-competitive business practices have cost it millions in revenue. Uber claims DoorDash inflates costs for both restaurants and customers through its market dominance.
The complaint states that DoorDash makes it difficult for restaurants to partner with more than one delivery service, allowing it to charge higher fees for lower-quality services. This has led to reports of restaurants feeling pressured by DoorDash, with some customers even saying they feel like they have a “gun to their head.”
Uber says its restaurant-customers have reported feeling bullied by DoorDash’s dominance in the market. However, a spokesperson for DoorDash denies the claims, stating that Uber’s case is unfounded and based on its inability to offer alternatives.
Data firm Earnest Analytics reports that DoorDash controls 62.7% of the delivery market nationally, followed by UberEats with 25%. Another report found DoorDash outperforms its competitors in customer satisfaction, with faster delivery times and more promotions.
The lawsuit seeks unspecified damages and aims to force DoorDash to change its business practices. Uber’s head of Americas for delivery believes the filing will put an end to unfair practices and allow restaurants to choose their preferred services without fear of penalty or retribution.
Source: https://www.businessinsider.com/uber-doordash-anticompetitive-inflating-costs-unfair-business-practices-lawsuit-2025-2