Volkswagen of America has launched its Plus Speech voice assistant, integrated with ChatGPT, in the United States. The technology will be available first in 2025 Jetta and Jetta GLI models, as well as MY24 ID.4 vehicles equipped with an 82-kWh battery.
The AI-powered voice assistant, powered by Cerence Chat Pro, offers a sophisticated and user-friendly experience. With Plus Speech with AI, customers can access an artificial intelligence database through their Volkswagen Car-Net subscription.
Starting next week, current owners of compatible MY24 ID.4 vehicles with an active Plus Speech subscription will automatically receive the ChatGPT functionality. MY25 ID.4 vehicles, including those equipped with a 62-kWh battery, will be ChatGPT ready later this year.
Most 2025 models will offer Plus Speech with AI as they enter the market. The ID.4 and ID. Buzz come with three years of Plus Speech with AI included at no additional cost, while the GTI, Golf R, and Tiguan will have one year included with vehicle purchase. The Jetta, Jetta GLI, and Taos will have the option to purchase a Plus Speech with AI subscription through the myVW mobile app.
The IDA voice assistant can answer general knowledge questions and engage in natural, human-like conversations. It can be activated by saying “Hello IDA” or “Hello Volkswagen” (depending on vehicle model) or by pressing the steering wheel’s button.
When the car’s local system cannot fulfill a request, it seamlessly connects to the cloud, where Cerence Chat Pro processes the query, leveraging ChatGPT and other sources to provide accurate responses. This allows the IDA voice assistant to handle complex questions beyond standard automotive functions, such as suggesting restaurants or creating stories to entertain those in the car.
ChatGPT does not access vehicle data, and all session contextual data is deleted immediately to ensure maximum data protection. The feature prioritizes security and seamlessly integrates with the voice assistant’s numerous capabilities.
Source: https://www.automotiveworld.com/news-releases/volkswagen-brings-chatgpt-to-its-vehicles-via-voice-assist/