Starbucks has announced that its popular free restroom spaces will soon be exclusive to paying customers. This move is part of a larger update to its “Code of Conduct,” which aims to reset customer expectations for how its spaces should be used. The Blaine, Washington Starbucks, known for its warm ambiance and scenic view, was particularly special but now faces challenges due to its proximity to Peace Arch—a busy border crossing with potential delays. Sara Trilling, Starbucks North America president, emphasized the need to “reset expectations” for space usage as part of this change. The closure is not only a blow to those who rely on free amenities but also raises questions about how other locations will be affected. This shift marks a new era for Starbucks, which has become synonymous with convenience and accessibility, but customers may now face a reality where their needs are less prioritized in certain areas.
Source: https://www.theatlantic.com/culture/archive/2025/01/starbucks-bathroom-policy-over/681458